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#1 Jacmusic
Posted: Tue Feb 23, 2021 10:29 am
by Max N
Has anyone bought anything from Jacmusic recently?
Service has always been really good in the past, but I sent a payment earlier this month, and I haven't received any acknowledgement, and no replies to any emails.
I received a paypal.me link which appeared to come from Jacmusic, and I used that to send the payment.
#2 Re: Jacmusic
Posted: Tue Feb 23, 2021 7:25 pm
by Ray P
I've always had excellent comms and service.
#3 Re: Jacmusic
Posted: Wed Feb 24, 2021 11:02 pm
by Max N
Thanks Ray, I hope Jac is OK
Does anyone have a recent email address for him?
#4 Re: Jacmusic
Posted: Fri Feb 26, 2021 7:02 am
by Ray P
I've PM'ed you Max
#5 Re: Jacmusic
Posted: Fri Feb 26, 2021 12:39 pm
by IslandPink
#6 Re: Jacmusic
Posted: Fri Feb 26, 2021 1:26 pm
by simon
What a bizarre thread! Not good though.
#7 Re: Jacmusic
Posted: Mon Mar 01, 2021 8:37 pm
by Max N
Yes, not sure what that Duncan bloke was on about
Oh well, I paid through Paypal, so if I don't get any joy soon I'll have to open a dispute.
I'll keep this thread updated
#8 Re: Jacmusic
Posted: Tue Mar 02, 2021 6:51 pm
by Max N
I sent Jac an email saying if I didn't hear anything I would have to open a dispute. I received a tracking number about 30 mins later, shipment date tomorrow, so all good.
That DIYaudio thread was end of 2020, so Jac may be having COVID issues. Anyway, it seems he is OK, which is the main thing.
#9 Re: Jacmusic
Posted: Tue Mar 02, 2021 9:31 pm
by IslandPink
I'm glad you're getting somewhere now. It's not a good advert for his business , is it ?
I will say that there were 'mixed' views about him 15 years ago when I last went to ETF.
#10 Re: Jacmusic
Posted: Wed Mar 03, 2021 8:05 pm
by rowuk
In Germany the views are still mixed...
#11 Re: Jacmusic
Posted: Thu Mar 04, 2021 12:40 pm
by Ray P
Max N wrote: ↑Mon Mar 01, 2021 8:37 pm
Yes, not sure what that Duncan bloke was on about
I think it was just about his ego...
Glad it seems to be working out for you.